FAQ

Technology & Product

Think of our nanotechnology as an intelligent delivery system for your skin. We encapsulate our powerful active ingredients (like Vitamin C or plant extracts) inside microscopic, skin-friendly spheres. This smart 'capsule' protects the ingredient, allowing it to travel deeper into your skin's layers to work where it's most effective, rather than just sitting on the surface.

There are three primary benefits:

  • Deeper Penetration & Higher Efficacy: The nano-capsule delivers the ingredient precisely where it's needed for visible, transformative results.
  • No Irritation: By shielding the skin's surface from high concentrations of potent ingredients, our technology prevents the redness, peeling, and sensitivity often associated with powerful actives like retinoids.
  • Enhanced Stability: Encapsulation protects sensitive ingredients from degrading due to air and light, ensuring you get the maximum potency from the first drop to the last.

Absolutely. The safety and health of your skin are our top priorities. We use biocompatible materials that your skin recognizes and can easily process. Our nano-vesicles are specifically engineered to be the optimal size for safe delivery into the epidermis and dermis, and they are rigorously tested to ensure they meet the highest safety standards.

Yes. Our entire line was formulated with sensitive skin in mind. The core of our brand is to deliver high-efficacy results without irritation. By using our encapsulation technology and omitting common irritants like alcohol and synthetic fragrances, we create products that are both powerful and remarkably gentle.

Many skincare products use denatured alcohols (often listed as Alcohol Denat., SD Alcohol, or Isopropyl Alcohol) which can strip the skin's natural moisture barrier over time, leading to dryness, irritation, and increased sensitivity. By formulating without these drying alcohols, we ensure our products support a healthy, resilient skin barrier.

Our products are designed to be seamlessly integrated into any skincare routine. A general rule of thumb is to apply products from thinnest to thickest consistency:

  1. Cleanser
  2. Toner / Essence
  3. Serum (This is where our targeted treatments shine!)
  4. Moisturizer
  5. Sunscreen (in the AM)

Always allow each product to absorb for about 30-60 seconds before applying the next. For specific product-pairing recommendations, please visit the individual product pages.

While we formulate our products to be as safe and gentle as possible, we always recommend consulting with your doctor or dermatologist before introducing any new products into your routine during pregnancy or while breastfeeding.

Others

We are committed to reducing our environmental impact. Our product bottles are made from recyclable glass, and our outer boxes are made from 100% recyclable paper. We encourage you to check your local recycling guidelines to properly dispose of the components. We are continuously working to improve our sustainability practices.

We offer international shipping, for details please check Shipping & Order, click here.

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to follow your package's journey to your doorstep.

Please check our Return & Exchange policies, click here.

Still have questions? Submit here.